Returns & Refunds policy
Get Elevated Daily App
There is an initial trial period to test the Get Elevated Daily App. If you selected the 24 hour trial payment this is a non refundable fee. If you opted for the monthly membership access to the app. You may cancel your membership at any time but will not be refunded any membership fees. However; upon cancellation your subscription will end and you will no longer be charged the monthly membership amount.
Coaching Sessions
You are entitled to cancel your session and receive a refund if you cancel within the allowed 24 hour period. You may cancel your session up to 24 hours prior to your confirmed and scheduled session for a full refund. If you cancel outside of that timeframe your session fee will not be refunded but can be used towards a future appointment or other service. Due to the limited availability in the schedule, it is imeprative that you contact Coach AK via email to cancel within the 24 hour window so that it allows someone else to book the servie instead.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail connect@justgetelevated.com
We will reimburse you no later than 14 days from the day on which we receive the cancellation request. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement. Your bank or payment system may have different deadlines for refunds that may add on additional days before payment is back in your account and you will need to check with your financial institution to double check their policies.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
PO BOX 2631, Parker, Colorado, 80134
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail connect@justgetelevated.com
